Make sure you get the right NHS help this Christmas
Merton residents are being asked to spare a thought for their local
hospitals over the festive season, as doctors and nurses continue to provide
round the clock care throughout one of the busiest times of the
Together with the cold weather and seasonal viruses such as flu doing the
rounds, this means that many doctors and nurses will be spending the festive
season delivering much needed care to patients.
However, it's worth remembering that whilst some services may not be open
as long, there is a wide range of NHS services that can provide urgent advice
and treatment in addition to A&E.
Whether you've slipped and fallen on the ice; cut your hand carving
the turkey; or strained your back putting up the tree, choosing the right NHS
service for your symptoms means you'll be seen quickly and get the treatment you
need. It also eases the pressure on A&E and 999 services meaning they can
concentrate on helping those with life-threatening conditions who are most in
need of their care.
To support our hardworking doctors and nurses, this Christmas, Merton
CCG will be tweeting 'The 12 days of Christmas' with a difference. The tweets
will remind people that alternative services to A&E are available, and that
this winter, you should only visit A&E if it is a serious, life-threatening
emergency. Each day we will be sharing a tweet about a seasonal ailment and the
best place to get it treated during the holiday season.
Wimbledon GP and Merton CCG Clinical Commissioner Dr Tim Hodgson trained
at St George's Hospital and spent eight years working in their Accident and
Emergency Department. He said there are a number of ways people could find the
right service if they fall ill over the Christmas period.
"There are a number of NHS services available
that can treat you much quicker than A&E if you feel unwell this Christmas.
We know it can sometimes be confusing knowing which one is right for you when
you're not feeling 100 per cent. That's why we'll be tweeting this Christmas to
reach out to local people with some examples of illnesses and injuries typical
at this time of year, and advice on where they can be best
"Remember, you can call NHS 111 24 hours a day, seven days a week for
urgent medical advice and support, or visit www.nhs.uk to find the right service out
of hours. We are asking people to think before calling an ambulance or
attending A&E, these services should not be used as an alternative for a GP.
During the winter season, self-care is the best for a cold; treat this at
home simply by combining a well-stocked medicine cabinet with plenty of rest.
For minor ailments, local pharmacists can provide expert advice on how to help
manage illnesses, as well as providing guidance on the best
This Christmas and New Year
period, some NHS services, such as GP Practices and pharmacies will be closed or
have limited opening hours on Christmas Day (Friday 25 December), Boxing Day
Bank Holiday (Monday 28 December) and New Year’s Day (Friday 1 January 2016). A
list of pharmacies open during the Christmas period can be found
NHS services available to Merton residents over the
Christmas period are:
– people suffering from minor ailments such as coughs, colds and grazes should
treat themselves at home or visit their local pharmacy
out-of-hours service – If you need to see a doctor when your GP surgery is
closed, GP out-of-hours services are available on the usual surgery number or by
calling NHS 111 direct and are staffed by local doctors and nurses who can
offer advice or, if necessary, treatment at home or in a local health centre
- Pharmacies – your local pharmacist is qualified to offer advice on
health issues and medication as well as treat headaches, an upset stomach and
other common illnesses. They can also sometimes issue you with an emergency
supply of your repeat medication without you having to speak to a doctor. A list of opening hours for Merton pharmacies over the holidays can be found below
- NHS 111 –
NHS 111 is a free phone service that is available 24 hours a day, 365 days a
year. It offers a one-stop number for patients with urgent, but not
Walk In Centre – with no appointment necessary your local walk in centre is
managed by doctors and nurses who are available to deal with minor illnesses and
injuries, such as cuts, burns, sprains and suspected breaks
- The Wilson
Health Centre, Cranmer Road, Mitcham, Surrey, CR4 4TP, Tel: 020 3458 5100
Care Centres - attend an urgent care centre if you have an urgent but
non-life-threatening illness or condition. Urgent care centres are open 24
hours a day, seven days a week.
Urgent Care Centre, St George's Hospital,
Blackshaw Rd, Tooting, SW17 0QT, Tel: 020 8672 1255
Urgent Care Centre, St
Helier Hospital, SM5 1AA , Tel: 020 8296 2000
Click here for the guide to local NHS services
Christmas and New Year opening hours for Merton pharmacies
are reminded to be prepared for changes to pharmacy opening times by:
- Ordering and collecting repeat prescriptions while your GP practice and pharmacy are open
- Booking routine appointments well in advance.
|Pharmacy||Address||Postcode||Telephone||Christmas Day||Monday 28 December||Friday 1 January|
|Barkers Chemist||80 Coombe Lane, Raynes Park||SW20 0AX||020 8946 9668||8.30am-11pm||8.30am-11pm||8.30am-11pm|
|Boots||Centre Court Shopping Centre, 4 Queens Rd||SW19 8YE||020 8946 1673||Closed||11am-5pm||11am-5pm|
|Boots||Unit 9, Tandem Centre, Tandem way, |
|SW19 2TY||020 8640 7506||Closed||6am-6pm||11am-5pm|
|Tesco||300 Beverley Way||KT3 4PJ||020 8622 5847||Closed||9am-6pm||9am-6pm |