Back to news

‚ÄčRavensbury Park Medical Centre Care Quality Commission Inspection Report


Ravensbury Park Medical Centre was inspected by the Care Quality Commission in January 2017 and the report was published in March 2017. The report highlighted a number of areas of where improvements were needed and judged the practice to be 'inadequate' overall. The main issues included a lack of risk assessments at the practice and inadequate leadership.

The Practice was re-inspected in September 2017.

In their report published today CQC note a number of improvements have been made and the Practice has now been rated 'good' for caring. Overall, however, CQC have rated the practice as 'inadequate'.

The CCG is in discussion with the Practice and CQC on next steps and the outstanding work needed to improve arrangements within the surgery.

Merton CCG considers the resilience, safety and clinical effectiveness of its member practices to be a top priority and will continue to work with NHS England (London) to support the Practice and to ensure local people have access to safe, good quality primary care services.

We welcome the Practice's recent decision to work more closely with another local Merton Practice (Wide Way) and the increase in clinical and managerial capacity at the practice.

Over the last six months the practice and its staff have received significant external clinical and management support alongside oversight and support from NHSE and the CCG to help them recover and to put in place new systems and processes.

We remain committed to supporting the Practice and its patients going forward.

CQC's inspection regime is a rigorous process that ensures general practice offers high quality, safe and effective services.

You can read the CQC inspection on their website