Improved access to GP services

Extended hours are now operating across Merton's GP practices.

This will boost the number of appointments both during core surgery hours from 8am to 6.30pm Monday to Friday and also during extended hours which is before 8am Monday to Friday, 6.30pm to 8pm Monday to Friday, and on Saturday mornings in some practices.

In the first instance anyone registered with Merton GPs should call their local practice if they need an urgent or routine appointment.

Alongside the extended hours in local GP practices there are two primary care access hubs, one in the east of the borough and one in the west. The hubs are not offering a walk-in service. 

To book a same day appointment at the hub patients will need to contact their GP practice or call 111.

Please note the hub is only available for patients registered with a Merton GP practice.

The hubs will offer extended access Monday to Friday from 5pm - 8pm and on Saturdays 8am-8pm, with the one in the east also open Sundays 8am -8pm and also bank holidays. 

There are a range of local NHS services to choose from and you don't always need to see a GP or go to A&E. 

You can often look after yourself at home with medicine, get medicines and advice from your local pharmacy (sometimes even for free under the Minor Ailment Scheme - ask in store) or see a doctor evenings, weekends and bank holidays. 

NHS 111 service is the best number to call if you have an urgent medical need and it is not life threatening. They will be able to offer you advice on treatment and refer you to the nearest available health service for your medical condition including our local Merton GP Out of Hours service.

NHS 111 is free and available 24 hours a day, 365 days a year.

A&E departments are for life-threatening emergencies. If you're not sure whether it is an emergency call 111 for advice.

Doctors are available in Merton, evenings, weekends and bank holidays.