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​​​St George’s CQC inspection report published

St George's University Hospitals NHS Foundation Trust has been given an overall rating of Inadequate by the Care Quality Commission (CQC). The CQC's report – published today (Tuesday, 1 November) – follows an inspection of services provided by the Trust in June 2016. 

The CQC has also recommended St George's be put into special measures, which would mean the Trust being able to access support to help deliver the required improvements. 

Sir David Henshaw, Interim Chair at St George's since the end of March 2016, said: 

"We have a new leadership team in place, and real progress has been made since June. However, as we've always said, there will be no quick fix to the problems we face. Many of these challenges are due to very poor Board and senior management decisions in the past, and a failure to tackle the big challenges head on. We owe it to our staff and patients to make St George's better again, and the CQC's report is a key part of this improvement journey."

The report also highlights several areas of outstanding practice - outcomes for renal patients in relation to survival rates and transplants were excellent and other areas of outstanding practice included the effectiveness of maternity care and the outcomes achieved by specialist medical and surgical services.

Safe, good quality patient care is always our priority and Merton CCG has been working closely with Wandsworth CCG to help the new Leadership Team at the Trust deliver the significant performance and quality improvements needed.

The Trust, under its new Leadership has made progress over the last few months in a number of important areas.  However, the pressure at St George's remains high, and we need to make sure that we continue to closely monitor their performance - particularly as we head towards winter. We have weekly meetings with the Trust and this will continue for the foreseeable future.

Our priority is to make sure that all Merton residents receive safe and effective care. We will continue to work closely with the Trust to support them in taking decisive action to tackle the challenges they face.

The CQC Quality Summit takes place tomorrow, 2 November.  The key responses and actions will be agreed and the CQC will formally sign off an action plan with the trust including a timetable for all concerns raised to be addressed. We have agreed with NHS Improvement and NHS England that assurance on delivery against the action plan will be overseen through a Quality Oversight Group. This will ensure a single process for monitoring and assurance across commissioners and regulators.

​​·         You can read the CQC report here:

·         St George's full statement is here: