​​Who we work with

Partnership working in Merton

We have a strong history of partnership working in Merton. We believe that health in the borough can only be improved through effective working with local partners and by fully engaging clinicians to work with local communities and patients to shape services for the future. Our partners include:

Merton Council

​The local authority provides a range of services to Merton residents, including health and social care services. Public Health is now the responsibility of Merton Council. We work with them through the Health and Wellbeing Board

The Merton Story is a snapshot of the local needs which have been identified through the Joint Strategic Needs Assessment process, which is developed to inform commissioning intentions in the borough. This work is complimented by health needs assessments and JSNA profiles to provide a rich picture of health and wellbeing within Merton.

The Health and Wellbeing Board brings together elected representatives with local commissioners and providers of health services, to advise, support, challenge and direct the development of local health services.It is a vital way to unite to share expertise and local knowledge and work towards creating better health and well-being for the people of Merton. The Health and Wellbeing Board plays a key role in developing the Joint Strategic Needs Assessment (JSNA) and Health and Wellbeing Strategy. The CCG's Chair is a member alongside the Director of Commissioning. We have a joint Health and Wellbeing Strategy for Merton entitled Merton – the Place for a Good Life – the 2015-18 strategy

For more information, including Board meeting minutes, agendas and a list of members, go to the dedicated Health​ and Wellbeing page on the Merton Council website. ​

Visit Merton Council for more information.

South West London CCGs

​The six south west London CCGs, comprised of Merton, Croydon, Kingston, Richmond, Sutton and Wandsworth CCGs work closely together.  

Together with our local authorities covering these areas we have published our plan to transform care for people with learning disabilities and/or autism who display behaviour that challenges, including those with a mental health condition.  

Healthwatch Merton

Healthwatch will give people a powerful voice locally and nationally. At a local level, Healthwatch Merton will work to help local people get the best out of their local health and social care services.  Visit Healthwatch Merton for more information.

Other useful organisations


VoiceAbility provides a range of independent advocacy services for people living in the Borough. Advocacy ensures people who might otherwise be unable to make their voice heard, know their rights and have control over their life decisions.

The NHS Complaints Advocacy Service is a free and independent service. Their dedicated website www.nhscomplaintsadvocacy.org has a wide range of information to support you to make an NHS complaint by yourself, including self-help information in Easy Read and large print version. 

You might decide that you need support to make a complaint. VoiceAbility advocates can work with you to ensure you understand your options and help you to achieve the outcome you are seeking. If you would like an advocate to work with you, please contact the dedicated NHS Complaints Advocacy helpline on 0300 330 5454, by text on 0786 002 2939 or email at nhscomplaints@voiceability.org.​

VoiceAbility also provides Independent Mental Capacity Advocacy (IMCA), which works with people who have been assessed as lacking capacity and who do not have family or friends who are appropriate to support them. This work relates to decisions around serious medical treatment or changes in long-term accommodation. An IMCA can also support with Safeguarding or care reviews. Visit the VoiceAbility website to find out more about advocacy in Merton.​

​Young Merton Together

A regular newsletter that brings together news and information for all those involved in children’s and young people’s services in Merton. Visit Young M​erton Together for more information.

Merton Partnership

The Merton Partnership is the Local Strategic Partnership and co-ordinates the delivery of services and other activities in the borough, to improve the quality of life and physical environment experienced by Merton residents and visitors to the borough. Visit Merton Partnership for more information.


Merton-i is a website that gives information and guidance on community and wellbeing services in the borough, including care homes, charities, support groups and health services. Visit Merton-i for more information.

Merton Connected

Merton Connected is a web portal for local voluntary and community groups, run by Merton Voluntary Service Council. Visit Merton Connected for more information.

Age UK Merton

Age UK Merton is an independent charity providing services and support to older people and their carers in Merton. Visit Age UK Merton for more information.

Updated April 2016